Help & FAQs for:Online Shopping Experience

Find help and information if you have an issue or feedback about a product you have received in your Online order.

Find help and information if you have an Out of Date Product.

Find help and information if you have an enquiry about products available to order online, and our product pricing and promotions

Find help and information if you have an enquiry about our service coverage or an order you have placed.

Find help and information for any queries relating to payments for our online services.

Find information regarding our Delivery Passes and Charges, Delivery Slot and updating details on your account

Find help and information about website and technical issues you may be experiencing, and how to resolve them.

Find information about our Click & Collect offerings.

Click & Collect Lockers

Find information about our plastic and paper bag policies

Find information and support about using our Online Groceries Mobile Apps.